Welcome to the Wize Choice Mobile Tire Shop FAQ page!
We’ve compiled a list of commonly asked questions to help you understand our services better. If you don’t find the answer you’re looking for, feel free to contact us directly.
General Questions
What is Wize Choice Mobile Tire Shop?
Wize Choice Mobile Tire Shop is a convenient tire valet service that brings the tire shop to you. We deliver and install tires at your preferred location, saving you time and hassle.
How does the mobile tire service work?
Our service is simple and convenient. You order your tires online by selecting the brand, size, and make. Then, schedule a delivery time that works for you, and Derrick Leach will personally deliver and install your tires at your chosen location.
What areas do you serve?
We currently serve in North Carolina: Raleigh, Garner, Clayton, Smithfield, and Dunn. If you’re unsure whether we cover your area, please contact us.
Delivery and Installation
How long does the delivery and installation take?
The delivery and installation process typically takes about 1-2 hours, depending on the number of tires and any additional services you require.
Do I need to be present during the installation?
Yes, we require someone to be present to ensure that the vehicle is accessible and to address any questions or concerns during the installation process.
What if I have a problem with my tires after installation?
Your satisfaction is our priority. If you experience any issues with your tires after installation, please contact us immediately, and we will work to resolve the issue promptly.
Safety and Quality
Are your tire installation services safe?
Absolutely. Safety is our top priority. Derrick Leach, the founder, is highly experienced and ensures that each tire is installed correctly and securely. We use top-quality tools and techniques to provide safe and reliable service.
What measures do you take to ensure the quality of your services?
We follow strict quality control protocols to ensure that every tire delivery and installation meets our high standards. Derrick personally oversees each service to guarantee your satisfaction.
Do you offer any warranties on your services or tires?
Yes, we offer warranties on the tires we sell and our installation services. The specifics can vary depending on the brand and type of tire. For detailed warranty information, please contact us.
Ordering and Payment
How do I order tires from Wize Choice Mobile Tire Shop?
You can order tires through our website. Simply enter the brand, size, and make of the tires you need, and proceed to checkout. You will also schedule your delivery and installation time during the ordering process.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
Can I cancel or reschedule my appointment?
Yes, you can cancel or reschedule your appointment by contacting us at least 24 hours before your scheduled delivery time. Please Contact Us today.
Services and Maintenance
Do you offer other services besides tire delivery and installation?
Yes, we offer a range of services including tire rotation, tire balancing, seasonal tire changes, and TPMS (Tire Pressure Monitoring System) services. For more information, please visit our Services page.
How often should I rotate my tires?
It’s generally recommended to rotate your tires every 5,000 to 7,500 miles. However, this can vary based on your driving habits and vehicle type. Derrick can provide personalized recommendations during your service.
What brands of tires do you offer?
We offer a wide selection of high-quality tire brands, including [List of Brands]. If you’re looking for a specific brand or need help choosing the right tires, feel free to contact us.
Custom Solutions
Can you help me choose the right tires for my vehicle?
Yes, we provide personalized consultations to help you choose the best tires for your vehicle, driving habits, and budget. Derrick’s extensive knowledge and experience ensure you get expert advice tailored to your needs.
Do you offer custom tire solutions for unique needs?
Yes, we offer custom tire solutions to meet unique requirements. Whether you have specific performance needs or require specialty tires, we can help. Contact us for a personalized consultation.